Legal Hub

Welcome to the Legal Hub for ZeroPoint Creative Ltd. This page provides access to all legal documents, policies, and agreements relating to our website, services, and operations.

Please review the sections below to find the information you need.

Privacy Policy

Learn how we collect, use, store, and protect your personal data in compliance with UK GDPR. Includes details on data processors, your rights, and how to contact us regarding privacy matters.

Read Privacy Policy

Terms & Conditions

These terms govern your use of our website, services, and digital products. Covers payments, responsibilities, intellectual property, service rules, and legal obligations.

Read Terms & Conditions

Website Terms of Use

Rules for accessing and using our website. Explains acceptable behaviour, intellectual property, disclaimers, and limitations of liability.

Read Website Terms of Use

Acceptable Use Policy (AUP)

Outlines what you can and cannot do when using our services. Includes prohibited activities, security expectations, and enforcement actions.

Read Acceptable Use Policy

Refund Policy

Explains how refunds are handled for monthly services, one-time services, and digital products. Covers cancellations, chargebacks, and service delivery issues.

Read Refund Policy

Service Level Agreement (SLA)

Details our support hours, response times, uptime expectations, and maintenance commitments. Includes emergency support rules and hosting performance standards.

Read Service Level Agreement

Website Maintenance Agreement

Covers the scope of maintenance services, client responsibilities, update schedules, and exclusions. Explains what is included in your plan and what requires additional work.

Read Website Maintenance Agreement

Data Processing Agreement (DPA)

Explains how we process personal data on your behalf as a Data Processor. Includes security measures, sub-processors, breach notifications, and data handling rules.

Read Data Processing Agreement

Master Legal Document

A combined version of all legal policies in one place. Useful for compliance reviews, audits, and client reference.

Read Master Legal Document

Contact Information

For legal or compliance enquiries: