Legal
Terms & Conditions
These Terms & Conditions govern the use of ZeroPoint Creative Ltd services, website, and digital platforms. By using our website or purchasing services, you agree to these terms.
1. About Us
ZeroPoint Creative Ltd is a UK-based digital services business providing websites, hosting, SEO, AI staffing, email, and related operational support. Registered Company Number: 17204294. Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ. Contact: info@zeropointcreative.com | 020 3727 5484.
Use of Service
2. Website and Services
You may use our website for lawful purposes only. You agree not to misuse the website, interfere with its operation, attempt unauthorised access, or use our content, branding, or materials without permission.
Where you purchase services from us, the scope of work, pricing, timelines, and deliverables may also be defined in a separate proposal, invoice, statement of work, or service agreement. If there is any conflict, the specific service agreement will take precedence.
We reserve the right to suspend or refuse service where misuse, abuse, fraud, non-payment, or unlawful activity is suspected.
Commercial Terms
3. Orders, Fees and Payment
All prices, quotations, and package details are subject to change unless confirmed in writing. Payment terms will be stated on the relevant invoice, checkout, or proposal. Services may begin only after payment, deposit, or written approval is received, depending on the service type.
Late or missed payments may result in paused work, restricted access, suspension of hosting or managed services, or additional recovery costs where permitted by law.
Client Responsibilities
4. Your Responsibilities
You are responsible for providing accurate information, timely approvals, required access credentials, lawful content, and any third-party licences needed for your project or service.
Provide accurate business and billing details
Supply content you have the right to use
Review and approve work within agreed timelines
Maintain secure access to your own accounts
Legal Terms
5. Intellectual Property
Unless otherwise agreed in writing, all pre-existing materials, methods, systems, templates, processes, and proprietary tools used by ZeroPoint Creative Ltd remain our intellectual property.
Upon full payment, you will own the final deliverables specifically created for you to the extent stated in your service agreement, excluding third-party software, stock assets, licensed tools, themes, plugins, fonts, and platform components that remain subject to their own licence terms.
You must not copy, resell, reverse engineer, or reuse our proprietary systems, service frameworks, or website materials beyond the rights granted to you.
ZeroPoint Creative
You confirm that any content, images, logos, or materials you provide to us do not infringe the rights of any third party.
6. Hosting, Third-Party Services and Storefront
Some services rely on third-party providers including hosting platforms, domain registrars, payment processors, Microsoft 365, email providers, analytics tools, plugins, and the GoDaddy white-label storefront. We are not responsible for outages, policy changes, pricing changes, or service interruptions caused by third-party providers, although we may assist with support where included in your package.
7. Limitation of Liability
To the fullest extent permitted by law, ZeroPoint Creative Ltd will not be liable for indirect, incidental, special, or consequential losses, including loss of profits, revenue, data, business opportunity, or reputation. Our total liability in relation to any claim will be limited to the amount paid by you for the specific service giving rise to the claim.
8. Cancellations and Termination
Either party may terminate ongoing services in line with the notice period or cancellation terms set out in the relevant service agreement or package. Fees already paid are non-refundable unless otherwise stated in writing. We may terminate or suspend services immediately where there is unlawful use, abusive conduct, non-payment, or breach of these terms.
9. Data Protection and Privacy
We process personal data in accordance with our Privacy Policy. Where we act on your instructions in connection with your website, hosting, email, or digital services, you remain responsible for ensuring you have the lawful right to provide any personal data or content used in your project.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will be published on this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
11. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
